As more and more of the business of life is conducted electronically, one might be tempted to pause and consider the advisability of this trend. I believe that in most cases, the abandonment or minimization of in-person contact is detrimental to the future health of mankind.
Our species has a deep need for community, and the online world is a cheap substitute for the real item. Think of the small town or urban neighborhood of yesteryear. Its beating heart is Main Street, the primary thoroughfare of commerce, where flesh-and-blood humans interact to meet each other’s basic needs. They exchange physical money for physical goods; a value-for-value transaction occurs. Meanwhile, the humans speak to each other, cementing the bonds of community. Even the most trivial small talk helps to fulfill this function. This is one reason why using cash is so important. Granted, our fiat currency is a pale derivative, far removed from real money. Nevertheless, some-thing at least is being exchanged. Cash is a key vestige of meaningful human interaction in commerce. This is gone when you interract with a screen, avoiding the direct transfer of an object of value to the person with whom the transaction is made (if a person is even present). Returning now to the small town/urban neighborhood model: Expanding outward from the commerce of Main Street, we see schools, churches, playgrounds, parks, stadiums, courts, and the private offices of physicians. All of these are the scene of face-to-face encounters, most involving (gasp) actual physical contact. Schools, universities, and the learning of trades can never complete their mission in an online environment. Sure, via a computer screen a person can accumulate facts, but not craft. Craftsmanship, including in the white-collar world, can be acquired only from live human interaction. One must see the trade being practised, and receive on-the-spot feedback for one’s own tentative efforts. This is why true experts almost always had a tutor, mentor, master, or coach to guide them in the early days, and even throughout their careers. Let us take a step back from this later stage of education, and consider child-rearing. The creation of offspring is obviously a physical, in-person act, but so is proper upbringing. Once again, only live human role models can do the job. Integrity, character, honesty, etc. cannot be transmitted on line. My heart breaks when I see a parent giving a child, often a very small one, a screen of some kind to play with. I wonder whether this phenomenon contributes to the plague of autism-like behavior among our youth. We lament the rise of loneliness and alienation in our society. The causes are many and varied, but part of the story is surely the factors cited above. Of all the manifestations of the dehumanized society, one that is emblematic, in my mind, is “working from home.” Very few individuals possess the maturity and intelligence to work effectively in this manner. For the vast majority, it is the adult equivalent of playing hooky. This computer-age farce contributes to the angst that sits on us like a heavy fog. The infamous lockdowns, along with other totalitarian measures, led to the normalization of “working” from home. The bonds of human society were degraded. Small business was dealt a blow. Feelings of alienation were exacerbated. The building of real community, from out of the miasma that is contemporary Western civilization, would require the curtailment of lawlessness on our city streets. It also would require the restoration of freedom of association. I will cover this concept in a separate post.
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